In this fascinating documentary we go inside the London hotel for the super rich. Subscribe to Our Stories: https://bit.ly/3lzSXhv
Extraordinary series that paints an intimate and revealing portrait of life at one of the world’s most prestigious hotels. Situated in the heart of London’s Mayfair, Claridge’s has been a watchword for discreet glamour for 200 years. The series revel’s in the detail of the daily routine, from the daily round of bed changing to the placing of flowers by the hotel florist, the hotel is a mammoth hive of human activity juggling the one off projects with the unexpected and the everyday.
This film was first broadcast: 03 Dec 2012
Watch More Documentaries
Our Life – https://bit.ly/3A8xRMJ
Our History – https://bit.ly/3rUpdhL
Our World – https://bit.ly/3ftuckM
Our Stories – https://bit.ly/3ynfFyk
Our Taste – bit.ly/3OZoDcV
Welcome to Our Stories, your home on YouTube for inspiring human stories that give us an insight into real people and real lives. Our exciting range of fly-on-the-wall style documentaries and special access reality programmes will give you an inside look into the everyday lives of people; exploring what life is like for those working in education, healthcare, policing and many others!
Content distributed by ITV Studios.

50 Comments
So likeable and modest
"Are you like this at home" "not at all I have a dog"
The exceptional caring dedicated staff make all the difference in the world they are the experience 🎉Kudos to the entire team- Long live Claridges ❤
Honestly, great marketing in creating this image of being the best…. but is this the ultimate service???????? One day, I will come & teach you what is obsession to details is… you ladies & gentlemen are not there yet & I think you have a good few miles…Updates: sorry but i reached 12:31 of this movie & I cannot watch it anymore (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((
I won't pay more than the regular fare in that hotel..everything looks very old…I can imagine how those rooms smell..not for me..perphas it is fascinating to others type of persons who has complex of be a royal, when they are not.for me, it is a waste of money..
I can easily write a parody for the manager 😆
❤❤❤
1:21… 😮
I prefer my low status boring life, because for me it's not boring. For me boring would be to stay in that hotel
うまれないからいい
It's a whole different world for the rich isn't it
.
Not my cup of tea 😊
Those 3 ppl in the thumbnail look miserable… 😩
13:30 we should treat all doggos like royalty, every single one of the furry little heart melters
Lynch is cute
Inly its a bit simple the last suite they showed us..its not enough…rich
The old couple is super cute
The rooms in marriot are much nicer..just because the rich folks go there..doesn't make it a luxury place 😂
I never been London hotel before someday guest I became celebrity someday
Beautiful place but that Christmas tree looks horrible
I never considered how much work to clean a Chihuly chandelier. Eep. Yes, a lot of research could be done by the callers, but that would shatter the illusion.😉 Service is wonderful when done correctly and highly appreciated. I'd love to spend at least a month shadowing these folks to learn all the ins and outs. This is fascinating.
I have watched many of these, of a variety of luxury hotels. Claridges, by far, has the most passionate staff when it comes to service. They value their guests privacy and and give them a true "home away from home" experience. One day I'd be so lucky to experience a stay there ❤
I think that was Rachel Zoe’s assistant leaning against the wall in the lobby. 9:25
This is sick..
I cried immediately after the scene telling that Mr. Melchor passed away came. Cannot imagine how I would feel if I were one of the staffs that had met them for many years…
Looks beautiful but for me it would be a waste of money. A bed is a bed butler would not be necessary because I am not lazy the only reason places like that need to exist is to protect the rich and famous like royalty
Looks beautiful but for me it would be a waste of money. A bed is a bed butler would not be necessary because I am not lazy the only reason places like that need to exist is to protect the rich and famous like royalty . Now I really would dislike seeing a fake Christmas tree😢
It’s just absolutely insane how rich some people are. Incomprehensibly rich, really.
This hotel is EXACTLY what is wrong with this world
now its probably chockers with immigrants
I'm so glad I'm not rich. Really.
My conscience couldn't handle it.
Am I the only one who sees this as a completely fake environment, full of people pretending to like you, literally for your money, all so people can stay in a used bed?
How can people justify that amount of money for a single night? Thats enough money to get a homeless person off the street, life changing money for a lot of people. Eat the rich!
I can’t imagine what the employees are told to keep quiet about
That woman jinxed that ladies life by asking that question. What a silly thing to ask.
I love that they said the staff can take anything not claimed thats left behind but when o worked in the hilton if there was anything left in the room the guest would be contacted and asked if they wanted it returning to them. If anything did go into lost property we had the same rule that after 6 months it would go to who found it but 99% of the time even when it wasnt claimed it was no longer in lost property after 6 months. Obviously light fingered staff.
the best of the people
So basically a bunch of ridiculously wealthy ppl who have nothing better to do with their grand money, the generationally privileged etc.
then you kick the bucket……
Am I alone in disliking the concept of such ostentatious luxury? I really have no desire to stay or dine there even as a freebie.
6k to sleep on a bed, no one gets fleeced more than the rich 😂
grand budapest hotel vibes
JUST HAD A WONDERFUL STAY AT ANOTHER DELUXE HOTEL IN LONDON……THERE IS NOTHING AS GOOD AS GREAT SERVICE…..
Thank you for insight into the spirit of service😊
Top 3
Bigbys Cafe and restaurant
Location
Cagayan de Oro city
Philippines
Mmnnjhbbggf
39:27 we have Liberty but not with bodyguards..
Is that a Chihuly? Those are expensive, but so beautiful.
Oh to be Rich ! Lol 😂😂
White Richard Smith William Wilson Susan
38:37 Mariah Carey?
Who was the pop star?