Take a Behind the Smoke tour of the Carté Hotel, Hilton’s Curio Collection property in Little Italy San Diego.
Before recording an episode of Digital Hospitality, host Shawn Walchef and the hotel’s Food and Beverage Director Chans Rock toured the new hotel and its many beautiful features.
Along the way, they talked about how the hotel strives to customize the guest experience through interactions and options both online and offline.
After all, a hotel is always open and guests always have requests.
At Cali Comfort BBQ, at least we get to close on Christmas and Thanksgiving. At the Carté Hotel, they’re open at 2 a.m., 3 a.m., 6 a.m.
“And the guests have needs at all those hours,” Chans Rock said.
The Carté Hotel strives to fill those needs in the physical world, but also online, from the booking process to when a guest checks in, to when they wind down with a nightcap or use the pool.
The Carté Hotel’s three dining and drink venues were designed to each reflect the history and culture of the region, from menu items to decorations.
As Shawn Walchef and Chans Rock went up to the top floor lounge Above Ash Social, they reflected on how much the landscape has changed in downtown San Diego. It’s grown significantly over the years, with many discovering the beauty of the city.
“San Diego sells itself,” Shawn Walchef said about his hometown.
“We’re very proud of it. We’re pretty fortunate,” Chans Rock said about their location in the vibrant Little Italy Neighborhood and the amazing view.
***
Digital Hospitality is the podcast that helps business owners develop a mobile-first internet strategy by sharing stories of innovative brands and personalities who are outranking the competition in search results.
If you enjoyed this behind the scenes video of the Carté Hotel and Suites with Chans Rock, please subscribe and comment. Visit www.CaliBBQ.media and email podcast@calibbq.media to get in touch.
Follow Digital Hospitality and CaliBBQ.Media at:
INSTAGRAM:
TWITTER:
FACEBOOK: